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Effect of Total Quality Management Implementation on Patient Satisfaction: A Six-Year Experience in a Public Hospital

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dc.contributor.authorÇETİN, GÜVEN
dc.contributor.authorCelik, Gurhan
dc.contributor.authorKaya, Fatih Oner
dc.contributor.authorGunes, Mehmet Emin
dc.contributor.authorKESKİN, HALİT
dc.contributor.institutionauthorÇETİN, GÜVEN
dc.date.accessioned2020-10-29T17:17:25Z
dc.date.available2020-10-29T17:17:25Z
dc.date.issued2012-12-01T00:00:00Z
dc.description.abstractObjectives: The purpose of this descriptive study was to investigate the effects of a total quality management system, which was implemented in a public hospital for six years, on patient satisfaction about health services.
dc.identifier.citationÇETİN G., Celik G., Kaya F. O. , Gunes M. E. , KESKİN H., -Effect of Total Quality Management Implementation on Patient Satisfaction: A Six-Year Experience in a Public Hospital-, ISTANBUL MEDICAL JOURNAL, cilt.13, ss.186-190, 2012
dc.identifier.doi10.5505/1304.8503.2012.35119
dc.identifier.urihttp://hdl.handle.net/20.500.12645/25649
dc.identifier.wosWOS:000421104200006
dc.titleEffect of Total Quality Management Implementation on Patient Satisfaction: A Six-Year Experience in a Public Hospital
dc.typeArticle
dspace.entity.typePublication
local.avesis.id3a9c6f89-5ebc-46f0-a8bc-f6467d5eda71
local.indexed.atWOS
local.publication.isinternational1
relation.isAuthorOfPublicationb08a3f06-950e-41ba-bd74-ae73d014adc9
relation.isAuthorOfPublication.latestForDiscoveryb08a3f06-950e-41ba-bd74-ae73d014adc9

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